Project Manager

Organise, manage and support cross-functional teams to deliver projects and workstreams and supports the Transformation Office in applying transformation method as the single point of contact for allocated workstreams/projects and to identify, document and deliver changes to people, processes and systems across the business.

Responsibilities

•  To support significant business transformation / change programmes through project management oversight, providing guidance and support to project teams.
• To act as the single point of contact for allocated workstreams and projects.
• To support all workstreams and project activity in applying the transformation method (How We Change) to include but not limited to scope, objectives, deliverables and risk management. To work alongside workstream and project leads to agree appropriate approvals and governance and manage stakeholder expectations.
• To manage resource requirements and budgets for each project alongside the appropriate project lead/sponsor and review these regularly to ensure tracking against project metrics.
• To work closely with workstreams/project team to agree robust, realistic and agreed project plans
• To manage and execute effective project meetings ensuring progress against plan can be measured, key actions, issues and risks are documented and are actively managed between meetings
• To manage and execute regular project meetings which may include weekly/fortnightly steering group meetings with key stakeholders and daily/twice weekly standups with relevant members of the team, ensuring attendance from key functions where required.
• To proactively ensure engagement and key relationships with Project Sponsor and other senior stakeholders
• To take responsibility for each project and where necessary challenge the business processes and requirements of users/stakeholders during initiation of the project
• To take ownership and responsibility to ensure all project constraints, actions, risks, dependencies and issues are identified and then managed and aligned to the project brief and where challenges arise, escalate these appropriately.
• Manage and motivate project team members and where performance concerns are identified, use appropriate channels to address capability and risk.
• To undertake ad hoc projects and duties as and when required, to support the needs of the business or to achieve departmental objectives.

Critical behaviours required

• Ability to engage a range of stakeholders and articulate concepts at all levels
• Ability to develop trust and build relationships quickly
  

Personal profile

Qualifications required 

Desirable

• Prince 2 / MSP / Agile / ITIL qualifications may be useful but are not essential providing the candidate can evidence their experience

Experience required 

Essential

• Experience of working on cross-functional, time-bound projects on a consistent basis, planning and delivering to a high standard with minimal supervision required
• Experience of delivering business projects at a fast pace in small or PE-backed companies or in a consultancy environment, and spanning business, organisation, process improvement and market initiative as well as IT/technical project work

Desirable

• Experience of agile and hybrid agile/waterfall environments is particularly desirable
• Experience of financial services projects is also desirable

Our Expectations

Our Approach to Risk Management

• You will require an awareness of operational and regulatory risk, which may impact on SBG.You will be responsible for reporting to their line manager any risk which may impact on the business.

Three Lines of Defence Risk Management Model

• You will be required to deliver your role competently and comply with the relevant standards and procedures, ensuring that SBG deliver a service where suitable advice is given to the end consumer, which is adequately recorded and ultimately promotes good customer outcomes. This can either be through direct influence or in a support services capacity.

The Consumer Duty Principle

• You will be required to ensure that the Consumer Duty principle is embedded into the team’s culture, departmental procedures and practices and that management controls and MI are in place to monitor performance against the Consumer Duty principle, where these are required by the business.

Information Security

• You are required to promote information security in your department, encouraging best practice by ensuring your staff comply with the information security principles, policies and procedures. You will need to monitor workplace practice in line with these policies and procedures and deal firmly with any instances of non-compliance.