Corporate Communications Specialist

To support the delivery of Sesame Bankhall Group’s corporate communications strategy across internal and external channels. This role will provide hands-on experience in content creation, social media management, media relations, and internal engagement.
It’s a junior role, open to anyone interested in building a career in communications—whether you’re starting out, returning to work after a break, or looking to transition into this field. We’re committed to creating an inclusive environment where diverse experiences and perspectives are valued.

Responsibilities

•  Internal Communications: Create engaging content for intranet, MS Teams, newsletters, and internal campaigns; support colleague events and meetings; maintain internal storytelling aligned with business priorities.
• External Communications and Media Relations: Draft press releases, blogs, and thought leadership pieces; maintain media lists; liaise with external media and communications agency; monitor coverage; support briefing of spokespeople; assist with award submissions.
• Social Media: Create, schedule and publish content across SBG’s social channels; monitor engagement and analytics; stay up to date with trends and propose creative ideas.
• Campaign and Project Support: Contribute to communications plans for major projects including M&A activity; repurpose external content for internal audiences; collaborate with design and marketing teams.
• Reporting and Insights: Gather and analyse performance data for internal and external communications; produce simple reports and recommendations.
• Ad Hoc Duties: Support crisis communications preparation; assist with maintaining communications frameworks including messaging house and social media governance.
• To undertake projects as and when required, to support the needs of the business or to achieve departmental objectives.
  

Personal profile

Qualifications required 

Experience required

Essential

• Some experience in communications, marketing, or content creation (internship, placement, or first role).

Desirable

•  Previous experience working in financial services could be an advantage but not essential.
• Experience in an agency or press office.

Our Expectations

Our Approach to Risk Management

• You will require an awareness of operational and regulatory risk, which may impact on SBG. You will be responsible for reporting to their line manager any risk which may impact on the business.

Three Lines of Defence Risk Management Model

• You will be required to deliver your role competently and comply with the relevant standards and procedures, ensuring that SBG deliver a service where suitable advice is given to the end consumer, which is adequately recorded and ultimately promotes good customer outcomes. This can either be through direct influence or in a support services capacity.

The Consumer Duty Principle

• You will be required to highlight to your line manager procedures and processes that may impact on SBG’s ability to deliver good outcomes for retail customers and/or may lead to foreseeable harm. Where possible and relevant to your department, put forward suggestions that could positively impact the outcomes achieved by retail customers.

Information Security

• You will need to be aware of all information security principles, policies and procedures and ensure these are followed on a day-to-day basis. You will be required to remain vigilant at all times and report any security concerns, suspicions and/or breaches in a timely manner.